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FAQs
HomeFAQs
Ordering & Prodcution
Let us show you how your product come to life.
For orders of less than 20 items, the regular production time is 7-10 business days after approval. Orders exceeding 21 items have a production time of 11-15 business days.
Yes, expedited production is available for both small and large orders. For orders of less than 20 items, expedited production reduces the turnaround time to 3-5 business days. For larger orders, the expedited production time is 5-7 business days.
You can select the expedited production option during checkout when placing your order.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Most of the products we offer are sourced locally. However, in the event that certain items are not available locally, this may impact the turnaround and expedite times. Factors such as the availability of materials and production capacity can influence the production timeline. We strive to provide accurate estimates and communicate any delays promptly.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Support
Services We Offer
You’ve got the idea, we’ve got the tools—design your custom clothing with our free design assets:
Any questions
hello@aokspecialties.com
AOK Specialties offers a range of customization services including laser engraving, sublimation printing, embroidery, and heat transfer vinyl (HTV) application for apparel.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Laser engraving is a process that uses a laser beam to etch designs, logos, or text onto various materials such as wood, glass, metal, and acrylic. It creates precise and permanent markings on the surface of the material. Please note that there is a laser engrave setup fee for custom items.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Sublimation printing is a method of transferring dye onto materials such as fabric, ceramics, and metals using heat. The dye sublimation process allows for vibrant, full-color designs to be transferred onto the material, resulting in high-quality and long-lasting prints.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Embroidery is the art of decorating fabric or other materials with needle and thread. It involves stitching designs, logos, or text directly onto the fabric using specialized embroidery machines. Please note that there is a one-time fee of $30.00 to digitize a file for embroidery.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
HTV, or Heat Transfer Vinyl, is a type of vinyl material that can be cut into designs, logos, or text and then applied to fabric using heat. The vinyl is adhered to the fabric using a heat press, creating a durable and long-lasting design. HTV is commonly used for creating custom t-shirts, bags, and other apparel items.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
DTF, or Direct-to-Film, printing is a digital printing method that involves printing designs directly onto a special film using a DTF printer. The printed design is then transferred onto fabric or other materials using heat and pressure. DTF printing allows for high-quality, full-color prints with vibrant colors and intricate details.
To design your own T-shirt, you can upload your design to the front of your tee and add custom elements like text. For some of our T-shirts, reverse side printing is also available.
Yes, we offer custom design services for custom projects. Please note that there is a $35.00 design fee if you require custom design work, which must be paid before any work begins. This allows you to have 2 revisions, anything after that will be billed at $15.00 via invoice.
Shipping and Delivery
Shipping rates and delivery services vary depending on the size and weight of your order, as well as your location. We use reputable carriers such as UPS, FedEx, and USPS to ensure timely and reliable delivery of your orders.
Yes, if you are in the DFW area, we offer pickup on Tuesdays and Thursdays. You will receive an email notification once your item is ready for pickup. If alternate times are needed please don’t hesitate to contact us.
File Requirements and Customization:
For uploaded files, we require a 300 DPI image. We also accept PDFs and SVGs.
Yes, we offer customization services in both English and Spanish.
Payment and Additional Services
We accept various payment methods including credit/debit cards, PayPal, and Apple Pay.
Yes, we offer gift boxes and notes as additional services for extra fees.
Coupons and Privacy
You can receive coupons for discounts by signing up for our email newsletter. Additionally, by entering your month and day of birth, you will receive a birthday coupon during your birthday month.
No, we do not rent or sell customer information. Your privacy is important to us.
Additional FAQ's
Once an order has been placed and approved, changes may not be possible. Please review your order carefully before finalizing it to avoid any errors or delays.
Yes, we charge sales tax in accordance with applicable laws and regulations.
To care for your items, please follow these instructions:
– For apparel: Wash inside out, avoid using softener, and tumble dry on low heat.
– For tumblers: do not microwave, dishwasher safe.
– For ceramics: dishwasher safe.
If you have any further questions or require assistance, please don’t hesitate to contact our customer service team. We’re here to help!
Sincerely,
AOK Specialties